No matter how many times I tell Amina to slow down with slippery shoes, she will continue to run around. That is, until she falls down. For better or worse this is how I, and arguably most humans, learn best. I need that slight pain and discomfort to remind me to prevent certain mistakes from …
Create a “sandbox” to promote creativity & familiarity
While waiting at the doctor’s office, Amina and I passed the time with the play kitchen. I love the open-ended nature of these kinds of toys, because it promotes so much exploration and creativity. It also creates a strong familiarity with the real thing (in this case, a kitchen). As she grows up she will …

It’s Never Too Late to be Proactive, Even Amidst a Pandemic
The more time & effort you invest upfront, the more time you save down the road.
All too often I work with clients who inherit spreadsheets with haphazardly arranged data. Sometimes I can actually feel the anxiety...

Be Kind to One Another
The other day I was on the phone with Equifax.
The fact that I was on the phone with them meant that something had already gone horribly wrong on their website.
I did everything I could to retain my composure...

How to Convert Problems Into Profit
Several months ago my internet cut out.
I was particularly annoyed because only a few months prior I had switched from Spectrum to Optimum. My hope was that I wouldn’t have to deal with this kind of hassle anymore.
Little did I know that my experience with Optimum would be the polar opposite of my experience with Spectrum...