The other day I was on the phone with Equifax.
The fact that I was on the phone with them meant that something had already gone horribly wrong on their website.
I did everything I could to retain my composure...
Tag: Customer Service
How to Convert Problems Into Profit
Several months ago my internet cut out.
I was particularly annoyed because only a few months prior I had switched from Spectrum to Optimum. My hope was that I wouldn’t have to deal with this kind of hassle anymore.
Little did I know that my experience with Optimum would be the polar opposite of my experience with Spectrum...